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Welcome to our CloverLeaf community! We want to ensure that you are aware of our communication protocols for a smooth and efficient experience.
For Regular Queries and Requests:
Use the Portal: All non-emergency requests or queries must be submitted through our designated portal. This ensures your requests are properly logged and addressed in a timely manner.
Call for Immediate Assistance: In case of emergencies, please call our live dispatch service at 210-827-7777, Extension 4. This is crucial for a prompt response as texts and emails are not monitored outside business hours.
Limited Availability: Text messaging is a welcomed form of communication; however, please note that delivery and response to text messages cannot be guaranteed. We will endeavor to respond to text messages during business hours only.
We appreciate your cooperation in using these communication channels appropriately. This will help us serve you better and maintain an organized and responsive community.
Thank you and we look forward to a wonderful time together!
Sincerely, Your CloverLeaf Management Team